Privacy Policy

At Loop Jersey, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This may include your name, email address, phone number, delivery address, and payment information.

2. How We Use Your Information

We use your information to provide and improve our services, process orders, communicate with you about your orders, send you updates and promotional materials (with your consent), and ensure the security of our platform.

3. Information Sharing

We share your information with restaurants and shops to fulfill your orders, with delivery drivers to complete deliveries, with payment processors to handle transactions, and with service providers who help us operate our platform. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze how our services are used. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to access, update, or delete your personal information. You can also opt out of marketing communications and request that we limit the processing of your data. Contact us to exercise these rights.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date below.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@loopjersey.com.

Last updated: May 7, 2025